Privacy Policy

Thank you for expressing your interest in our website. Protecting your privacy is very important to us. Below you will find detailed information about how your data is handled.

Recording your input data on server logfiles

You can visit our websites without providing any personal data. We only record data in so-called server logfiles, such as the name of the file accessed, the date and time of access, the data volume transferred and the requesting provider. This data will only be used to ensure the proper functioning of the page and to improve our service, but cannot be traced back to you.

Data collection and utilisation for contract administration purposes and for opening a customer account

We collect personal data when it is freely provided by you within the context of making contact with us (e.g. via the contact form or by e-mail). The specific data gathered is that provided on the various information forms. We use the data provided by you for contract administration purposes and to process your queries. Once the contract has been ended, your data is blocked to prevent any further utilisation and will be deleted on expiry of the mandatory retention periods set out in fiscal and commercial regulations, provided you have not expressly agreed to the further use of your data or we retain the right to further exploit your data in accordance with the law, of which we are obliged to inform you.

Data usage on subscription to the e-mail newsletter

If you subscribe to our newsletter we use the data required for this purpose or that which is separately provided by you in order to regularly forward our newsletter to you. You may unsubscribe from the newsletter at any time via the contact facility set out below or via a link provided for this purpose within the newsletter.

Data usage for advertising by post and your right to object

Unless you have not opted-out or you are a consumer who consumer has his habitual residence in Spain, we also reserve the right to store and use your data (surname, first name, postal address and, to the extent that we have received such additional information from you within the context of our commercial relationship, your title, academic qualifications, year of birth and professional or business name) for our own promotional purposes on compiled lists, e.g. for the forwarding by post of interesting offers and information about our products. For customer this does not apply where they are registered in a Robinson list or a similar register like the UK Mailing Preference Service or the Dutch Postfilter. You may at any time refuse such storage and exploitation of your data for purposes via the contact facility set out below.

Use of cookies

On many pages we use cookies in order to enhance the attractiveness of our website and to enable the proper utilisation of certain functions. This incorporates the use of small text files which are stored on your device, that save specific settings and data regarding the exchange between your browser and our system.  Some of the cookies used by us will be deleted at the end of your browser session, i.e. once your browser has been closed (so-called session cookies). Other cookies remain on your device and enable us to recognise your browser on your next visit (persistent cookies).

Cookies do not contain any personal data and therefore cannot be assigned to any user.  Based on the cookie-technology we only received anonymised information, e.g. about the website that led you to our shop, which pages have been viewed on our website etc. Please note that some cookies are already placed as soon as you enter our website.

You may configure your browser such that you are informed when any cookies are placed and decide in individual cases whether or not you wish to accept them, or you may reject cookies for specific cases or in general (detailed instructions regarding the setting options of your browser are given below) Should you reject any cookies the functionality of our website may be compromised.

Below we present information on cookies we use and how you can customise your browser in that respect.

  1. Necessary cookies

These cookies are necessary to enable you to use our website. This includes e.g. cookies that enable you to log into the customer area or add items to your shopping cart.

  1. Analytical / performance cookies

These cookies enable collecting anonymised data about user behaviour on our website. We analyse them e.g. to improve the functionality of our website and recommend you products that will be interesting to you.

  1. Functionality cookies

These cookies are used for certain features of our website, e.g. to improve the website’s navigation, or deliver to you customised and relevant information (e.g.  ads that match your interests).

  1. Targeting cookies

These cookies record information about your visit to the website, previously viewed pages and links you clicked. We use this information to tailor our website and displayed ads to your interests.

  1. Third-party cookies

The cookies of some of our advertising providers help make the on-line offering and our website more attractive to you. Therefore, cookies of our partner providers are also saved to your hard disk when you are visiting our website. These are temporary cookies and are automatically deleted after a specific timeframe. As a rule, cookies of our partner providers are deleted a few days or up to 24 months later, or in some cases after several years. Cookies of our partner providers do not collect personal data, either. They will collect exclusively pseudonymised data under a user ID. These pseudonymised data will not be associated with your personal data at any time.

How can I change cookie settings in my browser?

Every browser has a different policy for managing the cookie settings. The browser’s policy is described in the Help menu of every browser and explains how you can change your cookie settings. To find out how to change the settings in your browser, see the links below:

Internet Explorer™: http://windows.microsoft.com/en-gb/windows-vista/Block-or-allow-cookies

Safari™: https://support.apple.com/kb/PH17191?viewlocale=en_US&locale=de_DE

Chrome™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en

Firefox™ https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Opera™ : http://help.opera.com/Windows/10.20/en/cookies .html

Use of Google Analytics for web analysis purposes

This website uses Google (Universal) Analytics, a web analysis service provided by Google Inc. (www.google.com). Google (Universal) Analytics uses methods which enable an analysis of your use of the website, through cookies for example, text files stored on your computer. The information created about your use of this website is generally transferred to a Google server in the US and saved there. Activating the IP anonymisation on this website will cause the IP address to be shortened before transfer within the member states of the European Union or in other contract states of the agreement about European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the US and shortened there. The anonymous IP address transferred from your browser to Google Analytics will not be joined with other data logged by Google.

You may prevent the transfer of data created by cookies and your usage of the website (incl. your IP address) to Google as well as further processing of such data by Google by downloading and installing the following browser plugin: http://tools.google.com/dlpage/gaoptout?hl=de

As an alternative to the browser plugin, you can click this link in order to prevent the use of Google Analytics for this website in the future. An opt-out cookie will then be stored in your device. Once you delete your cookies, you will have to click the link again.

Right of access and contact facility

You are entitled to access your personal information stored by us at no charge, including the right to correct, block or delete such data. Please use the contact details provided in our legal notice should you have any queries concerning the collection, processing or exploitation of your personal data, or should you wish to access, correct, block or delete any data, or should you wish to withdraw any approval provided for or object any use of such data.